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Here are some of our most frequently asked questions about Requestbox, including the costs of Requestbox and where data is stored.

Where is Requestbox data stored?

Requestbox data is stored in the Microsoft Azure Cloud. The primary servers are located in the European Union. Due to the nature of cloud storage data may transfer out of the European Economic Area (EEA) for processing, backup and replication, this transfer is performed under the European Union Model Clauses. More information can be found here.

Requestbox uses the SendGrid email provider to send emails which may be processed outside the EEA. Diamond Management Services (DMS) have a signed agreement with SendGrid to comply with the EU Model Clauses, access to this document is available to customers who have signed a confidentiality agreement with us. Additional information about SendGrid security is available here.

How much does Requestbox cost?

Due to the flexibility of Requestbox, we provide a price on a case by case basis to make sure we provide the best value. We are usually able to find a solution to fit most budgets. As a guide, prices start from £5, €5.50, $6.50/user/month. Please send us your requirements and expectations using the contact form or email hello@requestbox.net.

How do I become a Requestbox partner or reseller?

If you wish to discuss partnering or reseller opportunities please email partner@requestbox.net.